Terms and Conditions of Unity Tram

Effective Date: 14-10-2025

1. Introduction

These Terms and Conditions govern the relationship between Unity Tram ("we," "us," or "our") and our customers ("you," "your"). By using our website or booking our services, you agree to comply with and be bound by these terms.

2. Services Provided

Unity Tram offers a range of travel-related services, including but not limited to:

Flight bookings

Hotel reservations

Jungle safaris and adventure tours

Customized tour packages

Transportation services (cabs, buses, car rentals)

Travel insurance

3. Booking and Payment

All bookings must be confirmed with a deposit or full payment as specified at the time of booking.

Payment methods accepted include credit/debit cards, bank transfers, and other options listed on our website.

Prices quoted are subject to change until the booking is confirmed.

4. Cancellation and Refund Policy

Cancellations must be submitted in writing to our customer support team.

Refunds depend on the policies of the service provider and may include cancellation fees.

We recommend purchasing travel insurance to cover any unforeseen cancellations.

5. Changes to Bookings

Requests to modify bookings must be submitted in writing and are subject to availability and additional charges.

Unity Tram reserves the right to make changes to itineraries due to unforeseen circumstances such as weather conditions, strikes, or operational issues.

6. Responsibilities of the Customer

Ensure all personal information provided is accurate and complete.

Possess all necessary travel documents, including passports, visas, and health certificates.

Take responsibility for any health precautions, vaccinations, or special requirements for your travel destination.

7. Liability Limitations

Unity Tram acts as an intermediary between you and third-party service providers.

We are not liable for any loss, damage, or injury arising from services provided by airlines, hotels, or other vendors.

Our liability is limited to the maximum extent permitted by law.

8. Force Majeure

Unity Tram shall not be held responsible for any failure to perform obligations due to events beyond our control, including natural disasters, acts of war, government regulations, strikes, or pandemics.

9. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising shall fall under the exclusive jurisdiction of the courts of New Delhi, India.

10. Amendments

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the updated terms.

11. Contact Us

For any questions or concerns regarding these Terms and Conditions, please contact us:

Unity Tram
📍 Address: C-139 Ganga Vihar, Gokul Puri, Delhi-110094
📧 Email: Unitytram@gmail.com
📞 Phone: +91-8010207346